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Returns & Exchanges
At Ann's Bakeshop, we take pride in the quality of our handcrafted treats. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect.
1
Inspect Your Order
Please examine your baked goods immediately upon arrival to ensure everything is fresh and correct.
2
Contact Our Team
If there is an issue, email us within 24 hours of delivery with your order number and a photo of the product.
3
Evaluation
Our quality assurance team will review your request and process a resolution within 2 business days.
4
Refund or Replacement
Approved claims will receive a full refund to the original payment method or a fresh replacement sent via express shipping.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing